Privacy Policy
Last updated: January 2025
1. Introduction
SmileSlot ("we", "us", "our") is a product of Bakrayco BV, registered in Belgium under number BE 0655.743.259. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data We Process
We process the following categories of personal data:
- Practice and contact information (name, email, clinic name, role)
- Patient communication data (phone numbers, SMS content) processed on behalf of dental clinics
- Usage data and analytics related to platform usage
- Technical data (IP address, browser type) for security and service improvement
3. Legal Basis
We process personal data based on: (a) your consent; (b) the performance of a contract; (c) compliance with legal obligations; and (d) our legitimate interests in operating and improving our services.
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
5. Your Rights
Under the GDPR, you have the right to: access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, contact us at help@smileslot.be.
6. Security
We implement appropriate technical and organisational measures to protect personal data, including encryption, access controls, and regular security assessments.
7. Contact
For any questions regarding this Privacy Policy or your personal data, please contact us at help@smileslot.be.